有關電話客服面試英語基本問答

學人智庫 時間:2018-02-09 我要投稿
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  Call Center

  電話客服

  I am able to handle a large number of calls without my accuracy being compromised.

  我能在處理大量的通話時我的正確性不受影響。

  My accuracy has never been affected by the number of calls I am handling.

  我的正確性從不受通話數(shù)量的影響。

  My accuracy during the last 5 years has always been over 95%.

  在過去的5年中,我的正確性在95%以上。

  If I were having a problem with a co-worker, I would try taking to them to see if we could work out our differences. If they weren’t open to that, or if the problem remained, I would discuss it with my supervisor.

  如果我與同事間存在問題,我會試著與他們進行交談,看看能不能解決分歧。如果他們不夠放開心胸,或問題一直存在,我會與我的上司討論。

  I would first talk to the person and try to figure out what was bothering him. If the problem continued after talking to him, I would bring it to the attention of my supervisor. In my experience, what can’t be resolved by talking one on one with the co-worker should be brought to the supervisor right away, before it escalates.

  首先,我會和他談談,試著找到他的困擾處。如果談過之后問題還存在,我就會把問題讓我的上司注意到。以我的經驗,如果在與同事談過后還存在問題,在其加劇之前,應該要立刻讓上司知道。

  I try to get along well with everyone, and respect their opinions and boundaries. In the past, when I have had a problem with someone, I have been able to work it out by talking with them.

  我努力和大家和平相處,尊重他們的意見和底線。以前當我和某人之間出現(xiàn)問題的話,我總能經過交談來解決。

[有關電話客服面試英語基本問答]