外貿口語:關于退貨

學人智庫 時間:2018-02-08 我要投稿
【clearvueentertainment.com - 學人智庫】

  在外貿中要想退貨該怎么說呢?來看看下面的對話吧!

  A: The paintwork on the body of the cars has become discolored.

  A:汽車上的外漆都退色了。

  B: We have looked into the matter and found it was due to a che-mical imbalance in the paint used in spraying the vehicles.

  B:這事我們已經調查了,發(fā)現噴這批車使用的油 漆成分比例不當。

  A: l'II return the goods to you.postage and packing forward.

  A:我把貨退給你們,郵費包裝費到付。

  B: Actually we are taking these models out of production and calling in all those that we have supplied.

  B:事實上,我們已不生產這一型號的車了,以前 供應的車也要收回來。

  A: That's fine. When do you think we can get the replacements?

  A:那很好。你認為什么時候換貨能到?

  B: We have contacted our own suppliers and they said the repla- cements are on their way to us by express train. You should receive them within a week.

  B:我們和供貨商聯系過了,他們說換貨用直達火車。

  A: This is our initial order with which you and we are far from sati-sfied.

  A:這是我們首次向你們訂貨,結果很不令人滿意。

  B:I apologize for the inconvenience and please permit me to potnt out that this kind of fault rarely occurs in our factory. This is the first time,and I promise.it'll also be the last time. Please trust us.

  B:給您帶來了不便,我深表歉意。請允許我指出 一點,我們的車很少出 這類問題。這是第一次,我保證也是最后一次。請相信我們。